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The Benefits of Generational Diversity in the work environment

Employees from different generations can bring you an unique perspectives and bring different strengths
to the company.
1

Problem-solving: Each generation has a different approach solving problems, so having a multigenerational
workforce can be very beneficial when it comes to identifying potential solutions and new ways of
addressing day-to-day issues. People of different ages can bring very different viewpoints, particularly in
this age of rapid technological progress.

Understanding different audiences: By employing people from each generation, you can better
understand the different target audiences trying to reach and better serve their needs.

Learning opportunities: Across generations, employees can teach each other new ways of approaching
things and more efficient ways of doing business. The mix of employees facilitates the flow of knowledge
and allows people to learn and become better at their jobs.

Mentoring: Having a multigenerational workforce is beneficial to mentoring. It allows employees to learn
new skills, exchange information and work cooperatively alongside each other.

5.4 Examples and Best Practices

Pitney Bowes

Contex: Pitney Bowes is a technology company most known for its postage meters and other mailing
equipment and services, and with expansions, into e-commerce, software, and other technologies.
Pitney Bowes defines diversity broadly to encompass the visible and invisible differences that shape
identity, experience and expression. These include but are not limited to geography and culture,
generation, gender orientation and identification, race, ethnicity, disability, veteran status, religion,
thought and communication styles.

Results: Pitney Bowes forms commercial teams with a senior, to share experience, a member of X Gen, as
an advisor, and a millennial, learning how to own the client relationship.
In 1950 the National Urban League recognized Pitney Bowes for its Equal Employment Practices.
In 2010 Pitney Bowes launched its annual Next Gen Conference as a forum for young Pitney Bowes
professionals to engage in discussions of company strategies.

More information:

https://www.pitneybowes.com/us/our-company/corporate-responsibility/diversity-and-inclusion.html

1 https://harver.com/blog/generational-diversity-in-the-workplace/