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        The Third Industrial Revolution was characterized by a digital revolution based on computer development
        and IT. The Fourth Industrial Revolution is characterized by the explosiveness of its development and
        disruptiveness, differentiated by the tremendous impact of new systems, the speed of technological
        breakthroughs and the pervasiveness of scope.


        The Fourth Industrial Revolution has created a world where physical and virtual systems interconnect and
        cooperate in a flexible way at a global level. It is the fusion of technologies going from renewable energies
        to quantum computing, building this interaction across different domains.


        On the one hand, the positive effects of the Fourth Industrial Revolution are the increased productivity,
        risk reduction at workplace, efficiency and quality in processes, decision-making process, data-based tools
        and increase in competitiveness by development of customized products. On the other hand, the
        drawbacks are the dizzying speed of change and the need to adapt, the high dependence on technologies
        and the digital gap, among others (Salesforce, 2019).


        3.2 Technologies of the 4th Industrial Revolution



        The technologies that characterize the 4th Industrial Revolution are the following:


        • Artificial Intelligence (AI). Computers capacity to recognize complex patterns, processing information
        and making recommendations.


        • Blockchain in a secure, transparent and decentralized way of sharing and recording data. For instance,
        the best known blockchain application is the Bitcoin currency. It is a technology used for other applications
        like supply chain traceability and secure sensitive medical data.


        • Virtual Reality (VR) is a digital experience that simulates the real world and the augmented reality,
        merging the digital and physical spaces.


        • Biotechnology exploits the biomolecular and cellular processes in order to develop new technologies
        and products to produce new pharmaceuticals, industrial manufacturing processes and cleaner energy
        sources.


        • Robotics, which includes the design, manufacturing and production of robots for both personal and
        commercial purposes. Robotics are used in fields such as manufacturing, health, safety and human
        assistance. In addition, the development of cobots, robots designed to interact physically with humans in
        collaborative environment, are considered as future key advance for the industry.


        • 3D and 4D Printing enables the possibility to print parts for personal and manufacturing purposes. It
        makes it possible to produce at lower costs, with less materials and tools needed, and faster than the
        traditional processes. Moreover, it makes possible the customization of the parts.
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