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2.4 CSR and Community relations EXAMPLES AND BEST PRACTICES

Workplace gender transitioning policy (Dublin Bus)

Context: Dublin bus is a public transportation company based in Dublin, created in 1987 and having over
3500 employees today. As a part of their commitment to sustainable community life, giving employees
a fulfilling experience and supporting diversity and inclusion among the workforce, Dublin Bus has
introduced a WorkPlace Gender Transition Policy drafted in consultation with the LGBTQ+ Community
working at Dublin Bus.

Challenges: Drafting a gender transition policy was time consuming and asked for a lot of engagement
from employees and managers. Thisinitiative is one of the first in the country so it couldn’t benefit from
lessons learn and best practices.

Solution: The policy provides comprehensive information for employees and their managers on gender
identity and how to provide a supportive environment for employees that are transitioning. It allows to
retain a committed workforce, attracting new talent. It further fosters engagement and encourages
dialogue around Tran’s issues within the company and society in general.

Result: A number of other organizations have contacted Dublin Bus for advice and guidance in this area.
The company received an award at the CIPD Ireland Awards 2018, under the Diversity and Inclusion
category. It was nominated for ‘Employer of the Year’ at the GALAs 2017 which celebrate and acknowledge
achievements in the LGBTQ+ community in Ireland. The nomination was made by the family of an LGBTQ+
employee based on the company’s work in this area since 2017.

More information: http://csrhub.ie/csr-case-studies/dublin-bus-workplace-gender-transition-policy.html